What to Do After a Car Accident


How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


Partners

Federated Car Care
Jasper
NAPA
World Pac
ASE Master Technician
Mitchell 1
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Having owned a business in a competitive market for over 30 years, you succeed or fail by your workmanship and your customer service. Sevy's gets an A+ from me! The engine in my 2004 Ford Explorer needed costly repairs, after considering a used engine, John recommended I consider a rebuilt engine from Jasper. With a 3 year or 100,000 mile warranty it was an easy decision. Sevy's mechanics are great! Had my Explorer back in a week. Had a minor problem, Sevy's took care of it immediately. Having worked on my own cars and motorcycles, I was impressed by the quality workmanship. Christy, John, and Tom are the best up front, and the service is great in the shop! I will recommend Sevy's to my friends and family. In fact I already have! quotes-image
, 04/23/2021
reviewicon
I had heard about Sevy's from a close friend who has told me literally for years that he would not let anybody touch his cars except Sevy's. In fact, several decades ago they even fixed his bike (true!) for free, something he has never forgotten. I have an old Lexus SUV that has been sorely neglected ever since I bought it, which was in 2005. I lost faith in the Lexus dealership when they told me once that to fix a tail light would cost over $2,000. I was shocked and they said, 'We have to drop the entire bumper." They did not know it but I knew a young kid who worked for them doing minor stuff. He laughed and fixed it in 5 minutes for me in the driveway of his house. I gave him $50. I watched him do it. So anyway, my old Lexus was on its last legs, conking out when driving, and I live in North Wilmington. I took it to the usual suspects to fix it, like Pep Boys and elsewhere, and they wanted nothing to do with it. They tried, and finally it was 'take it to the Dealer, that is the only thing you can do.' I figured I had finally blown my engine, among other things. I called my buddy and he said, of course, 'take it to Sevy's, they are honest and cheap and great' (he began bragging about them), so I had it towed from my driveway all the way down to New Castle. That was about 7 months ago, and my car is running tip top to this very moment. They fixed about a dozen things, gave me a long list of what they did etc., also a tremendous price for all they did. Honest, extremely competent. Friendly too, down to earth. My buddy was right of course! And I will of course continue to neglect it but now at least I know I have a great mechanic. quotes-image
, 11/18/2020
reviewicon